Integrated facilities management in Abu DhabiCareTech

Every job, live in the CareTech app

9:41

Job #4821On the way

AC not cooling

Villa 14, Khalifa City

AHArif HussainHVAC technician10:40

Reported10:02
Technician assigned10:08
On the way10:15
On site
Done and signed off

A cleaner washing down the paving on the Abu Dhabi Corniche

Hard, soft and specialised services for villas, towers, communities and owners’ associations across Abu Dhabi and Al Ain.

Report a fault in the app or on our 24/7 line, and watch the job close.

Call +971 55 515 7376

Every trade,one contract.

CareTech runs the technical plant, the cleaning and the common areas of a building under one agreement, with one number to call. Most clients start with an annual maintenance contract.

Ask for a quotation

Hard services
The plant that keeps a building cool, powered and running through an Abu Dhabi summer.
- HVAC, chillers and FCUs
- MEP and DB installation
- Plumbing and water heaters
- Building management systems
Soft services
Clean, safe and welcoming spaces for the people who live and work inside.
- Interior, exterior and façade cleaning
- AC duct and kitchen hood cleaning
- Pest control and drainage
- Landscaping and waste
Specialised systems
Systems that need certified engineers and Civil Defence approval.
- Fire fighting and alarms
- Elevators
- Natural gas and LPG
- CCTV and low current
Repairs and renovation
The day-to-day fixes and the bigger jobs, done by our own trades.
- Carpentry and wooden doors
- Painting
- Glass, mirror and aluminium
- Kitchen cabinets and renovation
Maintenance contracts
Planned visits that catch faults before they turn into breakdowns, priced for the year.
- Scheduled preventive visits
- Spare parts on hand
- Digital logbooks and compliance reports

From fault to fixed

Residents and managers report from the CareTech app or the 24/7 line. Every report lands on one desk, gets a technician and closes with photos and a sign-off.

Report
Tap the fault in the CareTech app, add a photo, or call the 24/7 line.
9:41
Report a fault
What needs fixing?
ACPlumbingElectricalCleaningPest controlOther
Bedroom AC blowing warm air since last night
Send report
Notify
The report lands on our desk and a technician is assigned. You see who is coming and when.
9:41
Job #4821On the way
AC not cooling
Villa 14, Khalifa City
AHArif HussainHVAC technician10:40
1. Reported10:02
2. Technician assigned10:08
3. On the way10:15
4. On site
5. Done and signed off
Resolve
The job closes with photos of the work, a sign-off and a record in your logbook.
9:41
Job #4821Done
Filters cleaned, gas topped up
Tested at 18°C supply air
Rate the visit
Sign off the job

A morning on the board

Every job, trade and building on one dispatch board. Choose a job to follow it.

Warehouse, Musaffah · Fire and safety · Rahul N. · 08:20
Reported at 08:20; engineer assigned in 6 minutes and on site at 09:01.
Zone 3 detector replaced, panel reset and tested, Civil Defence log updated.

Who we look after

Residential communities
Villas, apartment towers and gated communities, from a single leak to the whole community's plant.
Villas, towers, communitiesTalk to us
Owners' associations
Forming the association, collecting service fees, coordinating contractors and running the common areas.
Formation, fees, common areasTalk to us
Commercial offices
Office buildings, co-working floors and shops, kept running without getting in the way of the working day.
Offices, co-working, shopsTalk to us
Healthcare
Clinics, hospitals and treatment centres, where hygiene and uptime are not negotiable.
Clinics, hospitalsTalk to us
Hospitality
Hotels, resorts and serviced apartments, where the guest should never notice the work.
Hotels, resorts, apartmentsTalk to us
Retail
Malls, supermarkets and stores, with work planned around trading hours.
Malls, supermarkets, storesTalk to us
Industrial
Factories, warehouses and logistics hubs in Musaffah and beyond, built for heavy use.
Factories, warehouses, logisticsTalk to us

Built to code

Every technician works to recognised certifications and to Abu Dhabi’s facility management rules.

ISO-certified processes

A quality system that keeps every job consistent.

OSHAD

Abu Dhabi occupational health and safety on every site.

Civil Defence approved

Fire and safety work signed off by Abu Dhabi Civil Defence.

NFPA-trained engineers

Fire systems designed, tested and kept by trained engineers.

Total quality management

Every closed job feeds back into how we work.

Drone inspections

Façades and roofs surveyed without scaffolding.

Questions

Do you take on general maintenance for homes?

Yes. Day-to-day repairs, plumbing, electrical, AC and carpentry for villas and apartments, as well as offices and commercial buildings.

What does CareTech cover?

Hard services (HVAC and chillers, MEP, plumbing, BMS), soft services (cleaning, façade, pest control, landscaping, waste) and specialised systems (fire fighting, elevators, gas and LPG, CCTV), all from one provider.

Can the contract be built around my property?

Yes. We visit the site first, look at the plant and how the building is used, and put together a package and a quotation for it.

How often do maintenance visits happen?

Each system gets its own schedule in the contract, so chillers, fire systems and lifts are each visited as often as they need. Every visit shows up in the app with its report.

What happens in an emergency?

Our team answers around the clock for AC breakdowns, electrical faults, leaks and other urgent repairs. Ask us how call-outs are covered in your maintenance contract.